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TERMS AND CONDITIONS
OVERVIEW​​​​​
This website is operated by FaceTime Clinic NYC (“we,” “our,” “us”). Throughout the site, the terms “we,” “our,” and “us” refer to FaceTime Clinic NYC. By accessing or using our website https://www.facetimeclinicnyc.com, booking appointments, or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.
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Our website and services are intended to provide professional skincare treatments, consultations, and related products for personal use only. By engaging with our services, you acknowledge that you have read, understood, and agreed to comply with these Terms, as well as any applicable laws and regulations. If you do not agree with these Terms, you must discontinue use of our website and services immediately.
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We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of our website or services after changes are posted will constitute your acceptance of the revised Terms. We encourage you to review this page regularly to remain informed about your rights and obligations when using our website and services.​​​​​​
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this website and our services. You agree to use our website, products, and services only for lawful purposes and in a manner that does not infringe upon the rights of others or violate any applicable laws.
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You must not use our services for any illegal or unauthorized purpose, nor may you, in the course of using our website, violate any laws in your jurisdiction. Providing false, misleading, or incomplete information when booking services or making purchases is strictly prohibited and may result in cancellation of your order or termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason, including but not limited to inappropriate behavior, failure to follow our policies, or misuse of our website or services. You understand that while we take reasonable measures to ensure secure transmission, your content (excluding payment information) may be transferred unencrypted over various networks. Payment card details are always encrypted during transfer over secure networks.
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You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, services, or content without our express written consent. Unauthorized use of our website or services may result in the suspension or termination of your account, cancellation of appointments, and possible legal action.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELESS OF INFORMATION
We strive to ensure that all information provided on our website is accurate, complete, and up to date; however, we cannot guarantee that all content will always be free from errors, omissions, or inaccuracies. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on the information available on our website is at your own risk.
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From time to time, this site may include historical or outdated information. Such content is provided for reference only and may not reflect the most current details regarding our services, products, or policies. We reserve the right to update, modify, or remove content at any time without prior notice to ensure accuracy and relevance.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our services and products are subject to change at any time without prior notice. We reserve the right to modify, suspend, or discontinue any service, product, or feature of our website at our sole discretion.
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We shall not be liable to you or any third party for any changes in pricing, modifications to services, or the temporary or permanent suspension of any offerings. It is your responsibility to review our website periodically to stay informed of any updates to our services or pricing.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website, while others may only be offered in person at our clinic. These items or services may have limited quantities and are subject to return, exchange, or cancellation only in accordance with our posted Refund and Cancellation Policies.
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We make every effort to display our products, services, and treatments as accurately as possible, including descriptions, pricing, and images. However, we cannot guarantee that your device’s display of colors, details, or images will be entirely accurate. All descriptions of products, services, and pricing are subject to change at any time without notice, and we reserve the right to discontinue any offering at our sole discretion.
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We also reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction, as well as to limit the quantities of any items offered. This may be determined on a case-by-case basis. Any offer for a product or service made on this site is void where prohibited.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION​
We reserve the right to refuse, limit, or cancel any order or booking at our sole discretion for any reason, including but not limited to suspected fraud, unauthorized or illegal activity, payment issues, or misuse of our services. These restrictions may apply to orders placed under the same customer account, credit card, email address, or using the same billing and/or shipping address. We may also limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. In the event that we make a change to or cancel an order, we will make reasonable efforts to notify you promptly using the contact information provided at the time the order was made, which may include email, phone, or text message.
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You agree to provide current, complete, and accurate purchase and account details for all transactions made through our website or in person at our clinic. This includes correct billing addresses, contact details, and payment information so we can process your transactions and communicate with you as needed.​​
SECTION 7 - OPTIONAL TOOLS​​​
We may provide you with access to third-party tools or applications through our website to enhance your experience, such as booking platforms, payment processors, or analytics services. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.
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We do not monitor or control these third-party tools and are not responsible for their performance, accuracy, reliability, or availability. Any use of optional tools offered through the site is entirely at your own risk and discretion, and it is your responsibility to ensure that you understand and agree to the terms provided by the relevant third-party provider(s).
We may, in the future, offer new services, features, or tools through our website, and these will also be subject to these Terms & Conditions unless otherwise stated.
SECTION 8 - THIRD-PARTY LINKS
Our website and services may include links to third-party websites, applications, or resources that are not owned or operated by FaceTime Clinic NYC. These links are provided solely for your convenience and to offer additional information or services that may be of interest to you. We do not monitor, control, or endorse the content, products, services, or policies of any third-party sites and are not responsible for their accuracy, reliability, or availability.
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When you click on a third-party link, you will be subject to the terms of use, privacy policies, and practices of that third party. We encourage you to review those policies before engaging with their services or providing any personal information. Your access to and use of such third-party websites or services is entirely at your own risk, and we shall not be liable for any damages or losses arising from your interaction with them.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through our website or in connection with our services is governed by our Privacy Policy. By using our services, you agree to our collection, use, and disclosure of your personal information in accordance with that policy.
SECTION 10 - MOBILE TERMS AND CONDITIONS
By providing your mobile phone number to FaceTime Clinic NYC, you expressly consent to receive SMS and/or MMS text messages from us. These messages may include, but are not limited to, appointment confirmations, reminders, rescheduling notices, service updates, limited-time offers, promotional campaigns, satisfaction surveys, and other communications related to our services and products. Message frequency will vary depending on your interactions with our clinic, including the number of bookings, service changes, or promotional programs you participate in.
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Standard message and data rates from your mobile carrier may apply, and you are solely responsible for any fees incurred for sending or receiving messages. Your consent to receive messages is not a condition of purchasing goods or services from us. You may opt out of receiving promotional messages at any time by replying “STOP” to any message from us. If you require assistance, you may reply “HELP” to any message or contact us directly using the information in the Contact Us section of these Terms. Please note that opting out of promotional communications may not prevent you from receiving transactional or service-related messages that are necessary to fulfill your appointments or requests (such as confirmations or last-minute changes).
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We take reasonable steps to ensure that messages are sent and delivered promptly; however, we cannot guarantee delivery times or successful receipt, as these depend on your mobile carrier’s network coverage, message filtering, and other factors beyond our control. We are not responsible or liable for any delays, message failures, misdeliveries, or charges resulting from your participation in our mobile messaging program. By continuing to provide your mobile number, you acknowledge and accept these terms for mobile communications.
SECTION 11 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in New York County, New York, for the resolution of any disputes.
SECTION 12 - CHANGES TO TERMS AND CONDITIONS
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.